Privacy Policy

Prinsco (the “Company” or “we”) has developed this privacy policy out of respect for the privacy of our customers, visitors to our website, job applicants, and independent contractors, and in compliance with applicable law. This policy describes the Personal Information we collect, use, and disclose about individual consumers, applicants, and contractors who visit or interact with this website, visit any of our offices, stores, facilities or locations, purchase or inquire about any of our products or services, contract with us to provide services, apply for a position of employment, or otherwise interact or do business with us.

Whenever you visit our website, we will collect some information from you automatically simply by you visiting and navigating through this site, and some voluntarily when you submit information using a form on the website, enroll in or subscribe to our newsletter or marketing communications, request information, or use any of the other interactive portions of our website. Through this website, we will collect information that can identify you and/or your activity.

Additionally, whenever you communicate, interact, or do business with us, whether online or at any of our physical locations or facilities, or whether you are contracted to perform services for us or apply for a position of employment, we may collect Personal Information from you or about you in the course of our interaction or dealings with you.

This policy does not apply to our current and former employees and their family members, dependents, and beneficiaries; if you are a California resident who is a current or former employee of the Company or a family member, dependent, or beneficiary of any of our current or former employees, you may request access to our Employee Privacy Policy by sending an email to [email protected].

Please read this policy carefully before using this website or submitting Personal Information to us. This policy is incorporated into and subject to our terms of use [link] . BY ACCESSING OR USING THE SITE, YOU CONSENT TO THE COLLECTION, USE, DISCLOSURE, AND RETENTION OF YOUR PERSONAL INFORMATION AS SET FORTH IN THIS POLICY. If you do not consent to the collection, use, disclosure, and retention of your Personal Information as described in this policy, please do not provide us such information.

We reserve the right to revise this policy at any time. If we make any material changes, we will update the date noted above. We reserve the right to provide notice of any changes in other ways as well. Your use of this website or submission of Personal Information after such changes constitutes your agreement to the policy as amended. Except to the extent we receive your authorization, or as permitted or required by applicable law, we will handle your Personal Information in accordance with the terms of the policy in effect at the time of the collection.

Residents of California, Nebraska, and Texas: Please see the “State Supplement” section below for additional information about our processing of your Personal Information and your rights related to same.

Collection of Personal Information and Sensitive Personal Information

We may collect the following categories of your Personal Information. For each category of information, the categories of third parties and service providers to whom we may have disclosed the information are referenced by a letter that coincides with the letter in the list of categories of service providers and third parties that follows soon after this table.

Category

Examples

Disclosed To

Retention Period

Personal Identifiers

Name, alias, social security number, date of birth, driver’s license or state identification card number, passport number, shirt size.

A, B, D, E, F, G, H, I, J, K, L, M, N

Duration of our relationship with you plus 2 years.

If you are a job applicant and are hired by the Company, then name will be retained permanently, and the rest will be retained for duration of employment plus 6 years. If you are not hired, this data will be retained for 4 years from when position is filled or the date we receive your information, whichever is longer.

Contact Information

Home, postal or mailing address, email address, home phone number, cell phone number.

A, B, D, E, F, G, H, I, J, K, L, M, N

Duration of our relationship with you plus 2 years.

If you are a job applicant and are hired by the Company, this will be retained permanently. If you are not hired, this data will be retained for 4 years from when position is filled or the date we receive your information, whichever is longer.

Account Information

Username and password for Company accounts and systems (including where a job applicant or candidate must create an account to apply for a job), and any required security or access code, password, security questions, or credentials allowing access to your Company accounts.

K, L

Username: permanent; Password or security code: while in use + 2 years

Protected Classifications

Race, ethnicity, national origin, sex, gender, sexual orientation, gender identity, religious or philosophical beliefs, age, disability, medical or mental condition, military status, familial status.

D, J, K

Duration of our relationship with you plus 2 years.

If you are a job applicant and are hired by the Company, then name will be retained permanently, and the rest will be retained for duration of employment plus 6 years. If you are not hired, this data will be retained for 4 years from when position is filled or the date we receive your information, whichever is longer.

Commercial Transactional Data

Information regarding products or services provided, purchasing history.

A, B, C, E, F, G, H, M, N

4 years after transaction, unless necessary to maintain for a longer period for product warranty, or OSHA / FDA or other regulatory compliance.

Biometric Data

Fingerprints.

Not Disclosed other than to the vendor we engaged to process this data

If you are a job applicant and not hired, your fingerprint is never taken.

If you are a job applicant and are hired by the Company, fingerprints are retained for the duration of your employment.

Financial / Employment Data

Information collected through credit or financing applications, including employment history, company name, role, salary, dates of employment, bank accounts, income sources.

A, D, I, J, K

4 years.

If you are a job applicant, this information is never collected.

Internet Network and Computer Activity

Date and time of your visit to this website; webpages visited; links clicked on the website; browser ID; browser type; device ID; operating system; form information downloaded; domain name from which our site was accessed; search history; and cookies; internet or other electronic network activity information related to usage of Company networks, servers, intranet, or shared drives, as well as Company-owned computers and electronic devices, including system and file access logs, security clearance level, browsing history, search history, and usage history.

F, H, L

3 years

Geolocation Data

IP address and/or GPS location, latitude & longitude.

L

3 years

Mobile Device Data

Information collected when you navigate, access or use any of our websites via mobile device, including device type, software type; data identifying your device if you access our business networks and systems, including cell phone make, model, and serial number, cell phone number, and cell phone provider.

B, E, F, H

3 years

Online Portal and Mobile App Access and Usage Information

Username and password, account history, usage history, file access logs, security clearance level, and any information submitted through the account.

L

3 years

Visual, Audio or Video Recordings

Your image when recorded or captured in surveillance camera footage or pictures of you taken on our premises or at our events or that you share with us; audio recordings of calls and virtual meetings as disclosed to you at the time of the call.

L

Surveillance video – 90 days; the rest of this category is retained for the duration of our relationship with you plus 4 years.

Pre-Hire Information

Information gathered on job applicants as part of background screening and reference checks, pre-hire drug test results, information recorded in job interview notes by persons conducting job interviews for the Company, information contained in candidate evaluation records and assessments, information in work product samples you provided, and voluntary disclosures by you.

D, I, J, K

If hired, this data will be retained for duration of employment plus 6 years. If not hired, it will be retained for 4 years from when position is filled or the date we receive your information, whichever is longer.

Employment and Education History

Information contained in job applicants’ resumes regarding educational history, information in transcripts or records of degrees, vocational certifications obtained, and information regarding prior job experience, positions held, and when permitted by applicable law your salary history or expectations.

 

I, J, K

If hired, this data will be retained for duration of employment plus 6 years. If not hired, it will be retained for 4 years from when position is filled or the date we receive your information, whichever is longer.

Professional Related Information

Information on independent contractors contained in tax forms/1099 forms, safety records, licensing and certification records, and performance records, and information related to services provided by independent contractors, including in statements of work.

A, I, J, K

Duration of our relationship with you plus 4 years.

Facility & Systems Access Information

Information identifying you, if you accessed our secure company facilities, systems, networks, computers, and equipment, and at what times, using keys, badges, fobs, login credentials, or other security access method.

L

4 years

Medical and Health Information

Information related to symptoms, exposure, contact tracing, diagnosis, testing, or vaccination for infectious diseases (e.g., COVID-19), pandemics, or other public health emergency.

Not Disclosed

2 years.

Job Applicants: If hired, this data will be retained for duration of employment plus 6 years. If not hired, it will be retained for 4 years from when position is filled or the date we receive your information, whichever is longer.

Of the above categories of Personal Information, the following are categories of Sensitive Personal Information the Company may collect from or about consumers, independent contractors, or applicants:

  1. Personal Identifiers (social security number, driver’s license or state identification card number, passport number)
  2. Account Information (your Company account log-in, in combination with any required security or access code, password, or credentials allowing access to the account)
  3. Protected Classifications (racial or ethnic origin, religious or philosophical beliefs, union membership, or sexual orientation)
  4. Biometric Information (used for the purpose of uniquely identifying you)
  5. Geolocation Data (IP address and/or GPS location, latitude & longitude)
  6. Medical and Health Information

Personal information does not include:

  • Publicly available information from government records.
  • Information that a business has a reasonable basis to believe is lawfully made available to the general public by the consumer, independent contractor, or applicant, or from widely distributed media.
  • Information made available by a person to whom the consumer, independent contractor, or applicant has disclosed the information if the consumer, independent contractor, or applicant has not restricted the information to a specific audience.
  • Deidentified or aggregated information.

We may collect your Personal Information from the following sources:

  • You the consumer, independent contractor, or job applicant, when you visit the website and voluntarily submit information through forms on the website or social media, when you visit any of our physical locations, when you purchase or inquire about any of our products or services, when you enter into a contract to perform services for us, or when you apply for a position of employment.
  • Our employees, contractors, vendors, suppliers, guests, visitors, other consumers, and customers based on your interactions with them (if any).
  • We utilize cookies to automatically collect information about our website visitors.
  • Surveillance cameras at our physical locations.
  • Lead generators and referral sources.
  • Credit and consumer reporting agencies.
  • HR support vendors.
  • Staffing agencies.
  • Social media platforms.
  • Company-issued computers, electronic devices, and vehicles.
  • Company systems, networks, software applications, and databases you log into or use.
  • Company systems, networks, software applications, and databases you log into or use in the course of applying for a position with the Company, interacting with our website, or otherwise interacting with us in any other capacity, including from vendors the Company engages to manage or host such systems, networks, applications or databases.
  • Personal references and former employers (if you are a job applicant).
  • Schools, universities, or other educational institutions which you attended (if you are a job applicant).
  • From friends, family, or colleagues who choose to email you job postings that they think you may be interested in from our application platform or careers page.

We may disclose, sell, or share your Personal Information to/with the following categories of service providers, contractors, or third parties:

  1. Financial institutions.
  2. Lead providers.
  3. Product manufacturers/administrators.
  4. Government agencies.
  5. Promotional or other fulfilment vendors.
  6. Marketing support vendors and vendors that support managing or hosting the website.
  7. Transaction support vendors (e.g., check guaranty, payment processors).
  8. Data analytics vendors.
  9. Professional employer organizations, recruiting firms, and/or staffing agencies.
  10. Consumer reporting agencies or credit reporting agencies.
  11. Talent acquisition management systems, and other vendors providing services for purposes of our human resources information system (HRIS) and management of job applicant data and recruiting process
  12. Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
  13. Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services)
  14. Original equipment manufacturers (OEM) (suppliers and makers of the products / vehicles we sell or lease to our customers)

We may collect your personal information for the following business purposes:

  1. To fulfill or meet the purpose for which you provided the information.
  2. To process and submit financing applications, including to apply for credit, or credit pre-qualification.
  3. To process, complete, and maintain records on transactions.
  4. To provide warranty coverage on products and services.
  5. To retain your selection for Text opt in/opt out to ensure customers who opted out are not sent any text messages.
  6. To provide and communicate recall notifications to customers.
  7. To schedule, manage and keep track of customer appointments.
  8. To complete appraisals.
  9. To maintain records of when customers decline a service or sale.
  10. To respond to consumer inquiries, including requests for information, customer support online, phone calls, and in-store inquiries.
  11. To provide interest-based and targeted advertising.
  12. To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications related to the functionalities, services, or other information you requested or asked the Company to provide to you.
  13. To improve user experience on our website.
  14. To understand the demographics of our website visitors.
  15. To detect security incidents.
  16. To debug, identify, and repair errors that impair existing intended functionality of our website.
  17. To protect against malicious or illegal activity and prosecute those responsible.
  18. To verify and respond to consumer requests.
  19. To prevent identity theft.
  20. JOB APPLICANT PURPOSES:
    1. To fulfill or meet the purpose for which you provided the information. For example, if you share your name and contact information to apply for a job with the Company, we will use that Personal Information in connection with your candidacy for employment.
    2. To comply with local, state, and federal law and regulations requiring employers to maintain certain records, as well as local, state, and federal law, regulations, ordinances, guidelines, and orders relating to infectious diseases, pandemics, outbreaks, and public health emergencies, including applicable reporting requirements.
    3. To evaluate your job application and candidacy for employment.
    4. To obtain and verify background check and references.
    5. To communicate with you regarding your candidacy for employment.
    6. To permit you to create a job applicant profile, which you can use for filling out future applications if you do not get the job you are apply for.
    7. To keep your application on file even if you did not get the job applied for, in case there is another position for which we want to consider you as a candidate even if you do not formally apply.
    8. To evaluate and improve our recruiting methods and strategies.
    9. To engage in lawful monitoring of job applicant activities and communications when they are on Company premises, or utilizing Company internet and WiFi connections, computers, networks, devices, software applications or systems.
    10. To engage in corporate transactions requiring review or disclosure of job applicant records subject to non-disclosure agreements, such as for evaluating potential mergers and acquisitions of the Company.
    11. To evaluate, assess, and manage the Company’s business relationship with vendors, service providers, and contractors that provide services to the Company related to recruiting or processing of data from or about job applicants.
    12. To improve job applicant experience on Company computers, networks, devices, software applications or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems.
    13. To reduce the risk of spreading infectious diseases in or through the workplace.
  21. INDEPENDENT CONTRACTOR PURPOSES:
    1. To fulfill or meet the purpose for which you provided the information.
    2. To comply with state and federal law and regulations requiring businesses to maintain certain records (accident or safety records, and tax records/1099 forms).
    3. To engage the services of independent contractors and compensate them for services.
    4. To evaluate, make, and communicate decisions regarding an independent contractor, including decisions to hire and/or terminate.
    5. To grant independent contractors access to secure Company facilities, systems, networks, computers, and equipment, and maintain information on who accessed such facilities, systems, networks, computers, and equipment, and what they did therein or thereon.
    6. To implement, monitor, and manage electronic security measures on independent contractor devices that are used to access Company networks and systems.
    7. To evaluate, assess, and manage the Company’s business relationship with vendors, service providers, and contractors that provide services to the Company.
    8. To improve user experience on Company computers, networks, devices, software applications or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems.
    9. To reduce the risk of spreading infectious diseases in or through the workplace.

Retention of Personal Information

We will retain each category of personal information in accordance with our established data retention schedule as indicated above. In deciding how long to retain each category of personal information that we collect, we consider many criteria, including, but not limited to: the amount, nature, and sensitivity of the Personal Information; the potential risk of unauthorized access, use or disclosure; the business purposes for which the Personal Information was collected; relevant federal, state and local recordkeeping laws; applicable statutes of limitations for claims to which the information may be relevant; and legal preservation of evidence obligations.

We apply our data retention procedures on an annual basis to determine if the business purposes for collecting the Personal Information, and legal reasons for retaining the Personal Information, have both expired. If so, we will purge the information in a secure manner.

Third Party Vendors

We may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. Subscribers or site visitors will never receive unsolicited e-mail messages from vendors working on our behalf.

Business Transfers

In the event we sell or transfer a particular portion of its business assets, information of consumers, contractors and applicants may be one of the business assets transferred as part of the transaction. If substantially all of our assets are acquired, information of consumers, contractors and applicants may be transferred as part of the acquisition.

Compliance with Law and Safety

We may disclose specific personal and/or sensitive personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect our employees or the public.

Use of Cookies and Other Tracking Technologies

We use cookies and other web technologies (collectively, “Cookies”) to collect and store certain types of information when you visit this website.  Thes technologies may perform functions such as remembering your user preferences, improving the quality of your visit, recording the website pages you view, remembering the name or address you entered during a visit, or delivering ads that are targeted to your interests and browsing activity.

Types of Cookies

First- and Third-Party Cookies.  First-party Cookies are generally placed on your computer or device by the website you are visiting. For example, we may use a first-party Cookie to improve website security.  Third-party Cookies are placed on your computer or device by a source other than the website you are visiting in order to enable third-party features such as advertising, analytics, videos, or interactive content.

Essential or Strictly Necessary Cookies. These Cookies are necessary for the website to function and cannot be switched off in our systems. They are usually set in response to actions taken by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.

Performance and Functionality Cookies. Although these are non-essential Cookies, they help the website perform and function as designed. For example, performance and functionality cookies may help the website display videos, enable chat sessions, or recognize whether you visited the website before.

Analytics Cookies. These Cookies track your usage of the website. The information these Cookies collect can be used for various purposes such as understanding how visitors use the website and the improve the website’s functionality and user experience.

Advertising Cookies. Advertising and marketing Cookies perform functions such as personalizing ads based on your online activities and interests, measuring the effectiveness of ads, and preventing an ad from reappearing.  Information from these Cookies may be disclosed to third parties or third parties may place these cookies on your computer or device.   Advertising and marketing cookies may track your online activities.

This website uses essential, functional, and performance cookies to function and perform as designed; analytics cookies to understand how you use the website, improve its functionality, and other related purposes; and advertising cookies to help us with our advertising and marketing activities.  We and our third-party partners and service providers may collect and track information about your online activities over time and across different websites, applications, and devices.

Controlling Cookies

You may control cookies, including preventing or stopping the installation and storage of cookies, through your browser settings and other tools.  Most browsers will allow you to block or refuse cookies.  However, you may need to manually adjust your preferences each time you visit a site.  For more information, see the Help section of your browser.  Please note that if you block certain cookies, some of the services and functionalities of the website may not work.

IMPORTANT: BY USING THE SITE, YOU CONSENT TO THE PROCESSING OF ANY PERSONAL INFORMATION FOR THE PURPOSES AND FUNCTIONS DESCRIBED ABOVE.

Do Not Track

“Do Not Track” is a privacy preference that you can set in your internet search browser that sends a signal to a website that you do not want the website operator to track certain browsing information about you. However, because this website is not configured to detect Do Not Track signals from a user’s computer, we are unable to respond to Do Not Track requests. 

External Links

Our website contains links to other sites. We are not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit via a link from our website.

Children Under the Age of 16

We do not knowingly sell or share the personal information of consumers under 16 years of age.

Data Security

We take precautions to protect data and information under our control from misuse, loss, or alteration. Our security measures include industry-standard physical, technical, and administrative measures to prevent unauthorized access to or disclosure of your information, maintain data accuracy, ensure the appropriate use of information, and otherwise safeguard your personal information. However, no system for safeguarding personal or other information is 100% secure and, although we have taken steps to protect your Personal Information from being intercepted, accessed, used, or disclosed by unauthorized persons, we cannot fully eliminate security risks associated with Personal Information.

Please recognize that protecting your Personal Information is also your responsibility.  We ask you to be responsible for safeguarding the password, security questions and answers, and other authentication information you use to access our website.

International Visitors

This policy is designed to provide the same protections to international visitors. Any information containing personal data shall be handled in accordance with all applicable privacy laws and regulations, including without limitation the GDPR and equivalent laws and regulations.

State Supplement: California, Nebraska & Texas

This section applies only to California, Nebraska, and Texas residents. It supplements and amends the information contained in this privacy policy with respect to such individuals. The other provisions of the policy continue to apply, except as modified in this section.

Your Rights

Shine the Light [California residents only].  California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your Personal Information by us to third parties for the third parties’ direct marketing purposes.  Such requests must be submitted to us by emailing [email protected] or calling 888-217-5387.  Please mention when contacting us that you are making a “California Shine the Light” inquiry.  Within 30 days of receiving such a request, we will provide a list of the categories of Personal Information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties.  This request may be made no more than once per calendar year.  We reserve our right not to respond to requests submitted other than in accordance with the instructions specified in this paragraph. 

Eraser Law [California residents only].  If you are a California resident under the age of 18, and a registered user of any website where this policy is posted, California law permits you to request and obtain removal of content or information you have publicly posted.  You may submit your request by emailing [email protected] or calling 888-217-5387. Please be aware that such request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.

Right to Know/Access. You have the right to request that we disclose the following to you upon receipt of your verifiable consumer request: 

  • The categories of Personal Information we have collected about you
  • The categories of sources from which we collected that information
  • The business or commercial purposes for collecting, selling, or sharing that information
  • The categories of Personal Information we sold or disclosed for a business purpose
  • The categories of third parties to whom we sold or disclosed that information
  • The specific pieces of Personal Information we collected about you

If you previously provided us your Personal Information, and that information is available in a digital format, you may have the right to obtain a copy of the information in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the information to another person without hindrance.

Right to Delete.  You have the right to request that we delete your Personal Information from our records, subject to certain exceptions.  Upon receipt of a verifiable consumer request, and as required by applicable law, we will delete and direct any service providers to delete your Personal Information.

We are not required to comply with deletion requests if we, or our service providers or contractors, need the subject information in order to:

  • Complete the transaction for which the Personal Information was collected, provide a good or service requested by you or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between us and you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity.
  • Debug to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their right of free speech, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us and compatible with the context in which you provided the information to us.
  • Comply with a legal obligation.
  • Otherwise use your Personal Information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Right to Correct.  You have the right, subject to certain limitations, to request that we correct any inaccurate Personal Information we maintain about you.  Upon receipt of a verifiable consumer request, and as required by applicable law, we will take appropriate steps to respond to your request.

Right to Opt-Out of Selling, Sharing, Targeted Advertising, and/or Profiling.  We engage in common marketing and advertising practices to provide more relevant content and ads to users of our websites and services.  Certain of these practices may involve the “selling” or “sharing” of Personal Information, as those terms are defined in the California Consumer Privacy Act, as amended (“CCPA”), or the use of such information for “targeted advertising” or “profiling,” as those terms are defined in the Nebraska Data Privacy Act (“NEDPA”) and Texas Data Privacy and Security Act (“TDPSA”).  We do not sell Personal Information under the more commonly understood meaning of that word – i.e., providing Personal Information to third parties in exchange for money.  Nor do we have actual knowledge of selling or sharing Personal Information of minors under the age of 16.  To opt-out of the selling or sharing of your Personal Information, or use of that information for targeted advertising or profiling, please submit your request , by emailing [email protected], or by calling 888-217-5387.  We also treat Global Privacy Control browser signals as opt-out of sale/sharing requests and process these requests in a “frictionless manner” (as defined under the CCPA).  To opt-out via the Global Privacy Control, please follow the instructions available here.

Right to Consent to or Limit Use or Disclosure of Sensitive Personal Information.  You may have the right, subject to certain exceptions, to consent to or request limitations on the use and disclosure of your Sensitive Personal Information, as that term is defined under applicable law.  We do not use Sensitive Personal Information to infer characteristics about data subjects nor for purposes other than those set forth in Section 7027(m) of the CCPA regulations.  Upon receipt of a verifiable consumer request, and as required by applicable law, we will take appropriate steps to respond to your request.  Additionally, where required by applicable law, we will process your Sensitive Personal Information only with your consent.

Right Against Discrimination. You have the right not to be discriminated against for exercising any of the rights described in this section.  For example, we generally will not provide you a different level or quality of goods or services if you exercise these rights.

Submitting Consumer Rights Requests

Please submit your consumer rights request here, by emailing [email protected], or by calling 888-217-5387. 

Verification. We reserve the right to only respond to verifiable consumer requests. A verifiable consumer request is one made by:

  • the consumer who is the subject of the request,
  • a consumer on behalf of the consumer’s minor child, or
  • a natural person or business entity authorized to act on behalf of a consumer.

To verify your identity, we may ask you to verify Personal Information we already have on file for you.  If we cannot verify your identity from the information we have on file, we may request additional information from you, which we will only use to verify your identity, and for security or fraud-prevention purposes.  Making a verifiable consumer request does not require you to create an account with us.  Additionally, you will need to describe your request with sufficient detail to allow us to review, understand, assess, and respond. 

Authorized Agents.  You may authorize a natural person or business entity to act on your behalf with respect to your rights under this section. Unless you have provided the authorized agent with a qualifying power of attorney, you must provide your authorized agent written permission, signed by you, to act on your behalf and verify the authorized agent’s identity with us.  We reserve the right to deny requests from persons or businesses claiming to be authorized agents that do not submit sufficient proof of their authorization.

We may not be able to respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.

Our Response.  You may have the right, subject to applicable law, to submit up to two (2) requests per year free of charge.  We reserve the right to charge a fee to process or respond to your request if it is excessive, repetitive, or manifestly unfounded.  If we determine that a request warrants a fee, we will attempt to notify you as to why we made that decision and provide a cost estimate before completing your request.  We will endeavor to respond to a verifiable consumer request within forty-five (45) calendar days of receipt, but we may require an extension of up to forty-five (45) additional calendar days to respond and we will notify you of the need for the extension.

If you have an account with us, we will deliver our written response to that account.  If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.  In the event we deny your request, in whole or in part, we will explain the bases for that denial. 

Appeal of Our Response.  In the event you believe we have erroneously denied your request, in full or in part, you may, within 60 days of receipt of that denial, submit an appeal by emailing [email protected] or calling 888-217-5387.  In your appeal submission, please explain why you believe our decision to deny your request was incorrect and please provide any additional information you believe we should consider in connection with your appeal.  Within 60 days of receipt of your appeal, we will advise you in writing of any action we have taken, or refrained from taking, in response to your appeal, along with an explanation of why we have taken, or refrained from taking, such action. 

Consumers With Disabilities

This policy is in a form that is accessible to consumers with disabilities.

Questions About the Policy

This website is owned and operated by Prinsco. If you have any questions about this Privacy Policy, please contact us at [email protected] or call 888-217-5387.

**This policy was last updated June 25, 2025.